BLUSTARX SUPPORT
whether you're on a road trip or stuck in a parking lot, our support team is as reliable as our jump starters. We are here to keep you moving.
Free Shipping
Support 3-5 days Delivery in Most Countries
24h Customer Service
7*24h Service via Email and Online
12 Month Warranty
12-Month Warranty Policy
Secure Payment
100% Secure Transactions and Privacy Protection
How long does delivery take?
Shipping times vary depending on your location you select. You can expect your order to be processed within 3-7 working days after it is placed. Once your order has been shipped, you will receive a tracking number via email so you can track your package's progress.
Where does BLUSTARX ship to?
We have many warehouses around the world, and we will choose a priority warehouse location to ship based on your location and our warehouse inventory.
How will my delivery be shipped?
We have a variety of shipping carriers we use including LTL Freight, UPS, FedEx, USPS (United States Postal Service), DHL, and more.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect shipping address provided by the customer, the customer will be responsible for the shipping cost for the package to be reshipped.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at blustarx.help@gmail.com
12-Month Warranty
At BLUSTARX, we stand behind the quality of our products. We offer a comprehensive 12-month warranty on all our jump starters and accessories, starting from the date of purchase.
What is covered?
Our warranty covers any defects in material or workmanship under normal use during the warranty period. If a product proves to be defective, we will repair or replace it at no charge.
30-Day Money-Back Guarantee
If you are not completely satisfied with your purchase for any reason, you may return it to us within 30 days of the purchase date for a full refund.
How to claim warranty?
Please contact our support team at blustarx.help@gmail.com with your order number and a description of the issue.
100% Secure Checkout
Your security is our top priority. We use industry-standard encryption to protect your personal and financial information during checkout.
Accepted Payment Methods
We accept all major credit cards including Visa, Mastercard, American Express, and Discover.
We also support express checkout options like Apple Pay, and Google Pay for a faster and more convenient experience.